London Interdisciplinary Social Science Doctoral Training Partnership (LISS)
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Remote work has become a central aspect of the modern work environment, driven by health concerns and technological advancements. The sudden transition to remote work during the pandemic offered a large-scale, real-time experiment on its impacts. While many employees have appreciated the flexibility, concerns about decreased productivity and diminished job satisfaction persist. Understanding how to optimise remote work arrangements is crucial for both employees’ well-being and organisational efficiency.
This study aims to fill this gap by investigating whether incorporating monthly office visits into a fully remote work model improves productivity and job satisfaction among call center agents in Şanlıurfa, Turkey. By employing a randomised control trial, the study will compare a treatment group with monthly office visits to a control group that remains fully remote. Key variables include productivity metrics, job satisfaction scores, and retention rates, measured over a nine-month period with follow-up surveys for long-term effects. The findings aim to inform organizational policies, enhancing both employee satisfaction and productivity in remote and hybrid work settings.
The student’s tasks will include:
Contributing to the preparation of research reports and policy briefs summarizing key findings.
Assisting in data collection and organization, including productivity metrics, survey responses, and retention rates.
Conducting preliminary data analysis using econometric methods.
Supporting the implementation of follow-up surveys to assess long-term impacts.
1. Please send your CV and a brief cover letter outlining your interest and suitability to the project supervisor(s). Please contact the project supervisor(s) in advance of submitting the application with any questions.
2. If selected by the project supervisor:
LISS DTP students must then complete the LISS DTP Placement /Internship Application form. This ensures that there is approval of PhD supervisor, and the necessary information is obtained to extend funding (for DTP1 students) or confirm placement requirement fulfilled (for DTP2 students), and to fulfil ESRC reporting obligations. LISS DTP approval must be given before the RA internship can commence.
Other ESRC-funded DTP students should follow the internship application processes from their home DTP.
More info: https://liss-dtp.ac.uk/internships/the-role-of-monthly-office-days-in-a-fully-remote-work-model/