My research investigates how refugees exercise personal, relational, and collective agency in shaping their social inclusion journeys. I propose that developing a human-centred framework—moving beyond vulnerability-based models—enables more effective communal and systemic practices that enhance refugee inclusion. Drawing on life history interviews and participatory workshops, I explore how agency emerges in refugees’ lived experiences and informs inclusive, justice-oriented social work. This work challenges dominant narratives and seeks to empower refugees as co-creators of support systems, contributing to more ethical, responsive, and sustainable approaches informing policymaking, social work practices, and NGOs interventions.